Privacy Policy

Last updated: May 2025

1. Data Controller and Contact Information

The party responsible for the collection, processing, and use of your personal data (“Data Controller”) is:

Bauer IT Solutions IT-Dienstleister
Weserstraße 12
63110 Rodgau
Germany

Email: info@baueritsolutions.de
Tel: +49 171 5894765

Commercial Register: Gewerberegister Rodgau, 06438011
VAT ID (USt-IdNr.): Applied for

We recognize the importance of protecting your privacy and your rights regarding data protection. This Privacy Policy describes how we collect, use, and process your personal data in conjunction with your access to and use of our website and IT services.

2. What Categories of Your Data Do We Collect and Use?

We collect different types of data when you interact with our website or services.

2.1. Personal Data Provided By You
This is the personal data you share with us directly. This includes information you provide when you contact us via email, phone, or our website’s contact forms.

  • Specifically: When you contact us, we may collect your name, company name, phone number, email address, and any other information you provide in your message.

The provision of this data is necessary for the adequate performance of the contract between you and us and to allow us to comply with our legal obligations. Without it, we may not be able to provide you with all the requested services.

2.2. Personal Data Collected Automatically
When you visit our website, we automatically collect certain information about your device and your visit.

  • Specifically: We may collect your IP address, information about the device and browser you are using, the date and time of your visit, the pages you viewed, and the referral source. This data helps us understand how visitors use our site and allows us to improve our services and security. For more details, please see our Cookie Policy.

3. Why and On What Legal Basis Do We Collect Your Data?

We use your personal data for several purposes, each with a clear legal basis under the General Data Protection Regulation (GDPR).

Purpose (Why?)Legal Basis
To create and maintain our business relationship, provide the services you request, respond to your inquiries, and manage our contract with you.To fulfill a contract or take steps linked to a contract.
To meet legal, regulatory, and compliance requirements (e.g., for tax and accounting purposes) and to respond to requests by government or law enforcement authorities.To comply with the law.
To carry out statistical analyses on an aggregated basis to see how our website and services are being used and how our business is performing.To pursue our legitimate interest (i.e., improving our website, features, and services).
To keep our website and systems secure and to prevent and detect security incidents and other potential crimes.To pursue our legitimate interest (i.e., ensuring the security of our website and client data).
To verify compliance with our terms and conditions and for the establishment, exercise, or defense of legal claims.To pursue our legitimate interest (i.e., protecting our rights in the event of any dispute or claim).
To tailor and personalize online marketing notifications and advertising for you based on your use of our website (where applicable).Where you give your consent (i.e., through a cookie banner or your browser’s settings).

4. Who Sees, Receives, and Uses Your Data?

We do not sell your personal data. We only share it with the following categories of recipients when necessary:

  • Our authorized employees and collaborators who require access to the data to perform their duties (e.g., providing IT support or administrative services).

  • Third-party service providers who process data on our behalf, such as providers of IT and web hosting services, analytics, and administration services. These providers act as data processors and are contractually obligated to protect your data.

  • Competent authorities and law enforcement when we are required to do so by law or when it is necessary to enforce our terms and protect our rights.

  • Professional advisors (e.g., lawyers, accountants) when necessary in connection with the operation of our business.

International Transfer of Your Data:
Your personal data is primarily processed within Germany and the European Economic Area (EEA). If we transfer your data to a service provider located outside the EEA, we will ensure that an adequate level of data protection is guaranteed, for example, through the use of EU Standard Contractual Clauses.

5. How Long Do We Retain Your Data?

We retain your personal data only for as long as is necessary to achieve the purposes outlined in this Privacy Policy, or for as long as is required by applicable law (e.g., for tax and commercial law, which may require retention for up to 10 years). Once the data is no longer needed, it will be securely deleted or anonymized.

6. What Are Your Data Protection Rights?

Under the GDPR, you have the following rights regarding your personal data:

  • Right of access: To receive confirmation of the existence of your personal data, access its content, and obtain a copy.

  • Right of rectification: To update, rectify, and/or correct your personal data.

  • Right to erasure (right to be forgotten): To request the erasure of your data if its storage is no longer necessary or if it has been processed unlawfully.

  • Right to restriction of processing: To request the restriction of how your data is processed in certain circumstances.

  • Right to data portability: To receive a copy of the personal data you provided to us in a structured, commonly used, and machine-readable format.

  • Right to object: You have the right to object at any time to the processing of your data for reasons related to your particular situation, especially where we are using your data for direct marketing.

  • Right to withdraw your consent: Where we rely on your consent, you can withdraw that consent at any time.

To exercise any of these rights, please contact us at info@baueritsolutions.de. You also have the right to lodge a complaint with the relevant data protection supervisory authority if you feel your personal information has been mishandled.

7. Information about Cookies

For detailed information about the cookies we use on our website, their purpose, and how you can manage them, please read our separate Cookie Policy.

8. Updates to this Privacy Policy

We reserve the right to modify this Privacy Policy at any time. If we make changes, we will post the revised policy on our website and update the “Last updated” date at the top. We encourage you to review it periodically.